Refund policy

Return Policy

We take pride in the quality of our products and carefully inspect all orders before shipping.

Eligibility for Returns

To be eligible for a return or replacement, your item must arrive broken or damaged.

We do not accept returns or exchanges for:

- Change of mind

- Incorrect size, color, or preference

- Normal wear and tear

- Items damaged after use

Reporting a Damaged Item

If your order arrives broken or damaged, please contact us within 7 days of delivery.

When reaching out, please include:

- Your order number

- Clear photos or videos showing the damage

- A brief description of the issue

This information helps us quickly review and resolve your claim.

Resolution

Once your claim is approved, we will offer one of the following at no additional cost:

- A replacement item, or

- A refund, depending on the situation and item availability

Non-Returnable Items

Items that are not damaged upon arrival are not eligible for returns or refunds.

Contact Us

If you believe your item arrived damaged or broken, please contact our support team at: planargolf@gmail.com